Privacy Policy

Privacy Policy
Effective Date: [2/7/2025]

Introduction
Welcome to Aluya, an AI-powered music streaming service that personalizes your listening experience. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your information when you use our app and services.

1. Information We Collect
We collect the following types of information to enhance your experience:

a. Personal Information:

  • Name, email address, phone number, and account credentials when you sign up.

  • Payment information for subscription services (processed through a secure third-party payment provider).

b. Usage Information:

  • Songs you listen to, playlists you create, and interactions with the app.

  • Search queries, preferences, and history to provide personalized recommendations.

c. Device and Technical Information:

  • Device type, operating system, and app version.

  • IP address, browser type, and network connection information.

d. Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance functionality, analyze usage, and personalize your experience.

2. How We Use Your Information
We use your information to:

  • Provide, operate, and improve Aluya’s services.

  • Personalize music recommendations using AI.

  • Process payments and manage subscriptions.

  • Communicate updates, offers, and support-related messages.

  • Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following ways:

  • Service Providers: With third-party vendors who help operate our services (e.g., payment processors, analytics, cloud storage).

  • Legal Compliance: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Choices and Rights

  • Access and Update: You can access and update your account information.

  • Opt-Out: You may opt out of marketing communications.

  • Cookies Control: Manage your cookie preferences through your device settings.

  • Data Deletion: You can request the deletion of your account and associated data.

5. Data Security
We implement industry-standard security measures to protect your information, including encryption and access controls. However, no method of transmission is 100% secure.

6. Children’s Privacy
Aluya is not intended for children under 13. We do not knowingly collect data from children without parental consent.

7. Third-Party Links and Services
Our app may contain links to third-party services. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting an updated version within the app.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [[email protected]]